PERSONAL COACHING AGREEMENT, TERMS & CONDITIONS

1.Engagement 

  1. Thank you for accepting my offer to present coaching services to you. By placing an order, you acknowledge that you have read and agree to these Terms and Conditions and agree that the placement of an order together with these terms and conditions forms a contract between you (herein referred to as ‘the Client’) and Nuria Bosch Coaching. 

  2. These services are provided by Nuria Bosch Coaching by Coach, Nuria Bosch (herein ‘the Coach’). Coaching may address specific personal projects, business outcomes or general conditions in the client’s personal and/or professional life. Coaching is not advice, therapy or counselling. Services may include, but not be limited to, values clarification, business brainstorming, identifying and creating plans, examining modes of operating and teaching tools to assist personal transformation. 

  3. Throughout the coaching relationship, your Coach will engage in very direct and personal conversations. In order for the coaching to be powerful and transformational, your Coach will be honest and straightforward in asking questions and the client agrees to fully participate in the process. This may include, but not be limited to, attending all sessions on time, completing all set ‘integration work’ and reading/watching/listening to external material as directed by the coach. 

  4. Unless otherwise agreed, it is the client’s responsibility to call the Coach. Each session will be conducted via Zoom, unless otherwise agreed to by both parties. All sessions will be approximately 45-60 minutes in length, unless otherwise deemed appropriate by the coach. 

  5. Coaching calls made late will be deducted from the scheduled session time frame. Cancellations within a 24 hour period will be considered as a ‘completed’ coaching session 

2. Confidentiality 

  1. We are committed to protecting your privacy.

  2. The coach promises the client that all information provided is strictly confidential. No information or content shall be released to any persons, including spouse or immediate family; except at the client’s request. Your willingness to be truthful, open and vulnerable are paramount to your coaching success.

  3. For coaching purposes only, all calls will be recorded digitally and provided to you after your coaching session. Your Coach will keep these files only for the duration of this agreement. All files will then be destroyed. These recordings are entirely for the benefit of the coach/client relationship. 

3. Time and Place 

Your payment of the investment to us entitles you to receive: Coaching Calls with your Coach.

  1. 12 Month Plan: 24 appointed calls with your coach over a period of 12 months plus 90 days. The additional 90 days’ allowance is to cover for any of life’s unexpected challenges. The 12 months plus 90 days begins on the day of the first coaching call.

  2. 6 Month Plan: 12 appointed calls with your coach over a period of 6 months plus 45 days. The additional 45 days’ allowance is to cover for any of life’s unexpected challenges. The 6 months plus 45 days begins on the day of the first coaching call.

  3. 3 Month Plan: 6 appointed calls with your coach over a period of 6 months plus 45 days. The additional 45 days’ allowance is to cover for any of life’s unexpected challenges. The 6 months plus 45 days begins on the day of the first coaching call.

  4. Coaching calls are to be booked in advance by you via the booking link provided in your welcome email. Sessions are to be spaced every 10-14 days to allow you time to complete the integration work and to go out and live a powerful life.

5. Refunds 

  1. Unless a promotional rate or time frame has been accepted, the client has 24 hrs of placing the order to contact us via email to cancel the order. After this date, a refund can only be issued pursuant to clause 5.3. 

  2. We may cancel the coaching services for any reason by written notice to you. We will refund you the investment that you have actually paid to us (minus any commissions that may be have been paid to 3rd parties) within 30 days of giving you notice of cancellation. We shall have no further liability in respect of the cancellation.

  3. The coach is committed to providing you with exceptional results such that if you are not satisfied after completing your first 2 sessions (provided they are completed no longer than 21 days apart), you will receive a 100% refund within 90 days. 

6. Disclosures 

You Acknowledge:

  1. The coach is committed to providing you with exceptional results such that if you are not satisfied after completing your first 2 sessions (provided they are completed no longer than 21 days apart), you will receive a 100% refund within 90 days.

  2. That the seminar service does not purport to provide investment advice or operate an investment advice business

  3. That neither we, nor any of our representatives or any person we engage, perform the services as advice as professional mental health therapist, or therapist of any kind. For these matters, please seek professional medical advice from a third party. Our focus in your coaching is to help you get results in the present and in the future.